Our pledge to you
Beehive Health is required by the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") to maintain the privacy of your Protected Health Information ("PHI"), provide you with this Notice of our legal duties and privacy practices, and follow the terms of the Notice currently in effect.
We take this responsibility seriously. Your PHI is used and disclosed only as described below or as otherwise permitted or required by law.
What counts as PHI
PHI is any information we create or receive that:
- Relates to your past, present, or future physical or mental health
- Relates to the healthcare we provide to you, or to payment for that care
- Identifies you, or could reasonably be used to identify you
Examples include your medical history, lab results, medication list, appointment records, and billing details. Information you submit through public website forms is not PHI until it enters our EMR — please don't include diagnoses, medications, or symptoms in those forms.
How we may use and disclose PHI
Without your written authorization
- Treatment: to coordinate your care with you, other clinicians, labs, pharmacies, and specialists.
- Payment: to bill and collect for the services we provide (we are a cash-pay practice, so this is usually limited to your card processor and receipts).
- Healthcare operations: quality improvement, training, compliance, scheduling, and day-to-day clinic management.
- Appointment reminders and information about treatment alternatives or health-related services.
- As required by law: public-health reporting, abuse or neglect reporting, judicial orders, law enforcement requests that meet legal requirements, and similar circumstances.
With your written authorization
Any use or disclosure not described in this Notice — including most marketing communications, the sale of PHI, and most uses of psychotherapy notes — requires your written authorization. You may revoke an authorization in writing at any time, except where we have already acted in reliance on it.
Your rights regarding your PHI
- Inspect and copy: request to see or get a copy of your records (we may charge a reasonable, cost-based fee).
- Amend: request a correction if you believe information is incorrect or incomplete. We may deny the request in certain cases.
- Accounting of disclosures: request a list of certain disclosures we've made in the last six years.
- Restrictions: request limits on how we use or disclose your PHI. If you pay in full out-of-pocket for a service, you may restrict disclosure to a health plan.
- Confidential communications: ask us to contact you at a specific address, phone number, or by a specific method.
- Paper copy: request a paper copy of this Notice at any time, even if you've agreed to receive it electronically.
- Breach notification: be notified if there is a breach of your unsecured PHI.
Our responsibilities
- Maintain the privacy and security of your PHI
- Notify you promptly if a breach occurs that may have compromised the privacy or security of your information
- Follow the duties and privacy practices described in this Notice and give you a copy
- Not use or share your information other than as described here unless you tell us in writing we may
Minimum necessary standard
When we use or disclose PHI internally or share it with third parties for purposes other than treatment, we limit the information to the minimum necessary to accomplish the intended purpose.
Filing a complaint
If you believe your privacy rights have been violated, you may file a complaint with us using the contact information on this page, or with the Secretary of the U.S. Department of Health and Human Services, Office for Civil Rights:
- 200 Independence Avenue SW, Room 509F HHH Building, Washington, D.C. 20201
- 1-877-696-6775 · hhs.gov/ocr/complaints
We will not retaliate against you for filing a complaint.
Changes to this Notice
We reserve the right to change this Notice and to make the new terms effective for all PHI we maintain. When we materially change the Notice, we will post the revised version here and make a copy available at the clinic.